"Problems at work are more strongly associated with health complaints than are any other life stressor-more so than even financial or family problems." -- St. Paul Fire and Marine Insurance Company The National Institute for Occupational Safety and Health (NIOSH), the U.S. Department of Health and Human Services agency responsible for conducting research and making recommendations for the prevention of work-related illnesses and injury, defines job stress as: "The harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker." Network job conditions that can lead to stress are:
- Task design: heavy workload, infrequent rest breaks, long hours, shift work, and routine tasks that do not utilize the employee's skills and provide little sense of control.
- Management style: lack of participation by workers in decision-making, poor communication, lack of family-friendly policies.
- Work roles: conflicting or uncertain job expectations, too much responsibility, too many hats to wear.
- Career concerns: job insecurity; lack of opportunity for growth, advancement or promotion; and rapid changes for which workers are unprepared.
- Environmental conditions: unpleasant or dangerous physical conditions such as crowding, noise, air pollution, or ergonomic problems.
http://www.cdc.gov/niosh/atwork.html An Rx for reducing employee stress
http://netscape.news.onvia.com/x1149.xml "How to Master Stress"
http://www.psywww.com/mtsite/smpage "Stress" WebMD Health