A script for troubleshooting "my network connection is slow" reports

As the network manager for our county library district, I've put together several simple scripts in .bat files...

that the helpdesk can access to verify the speed to and from our branches hop by hop and document the slow down or lack of slowdown.

This shows either there is no slow down or pinpoints where the slow down is. The output is easily printable and can be run immediately on getting the report.

:: NEWBERRY.bat
:: PathPing report on NEWBERRY Branch
::
@C:
@echo off
echo TRACING ROUTE TO NEWBERRY BRANCH
echo The test is running now please wait for it to complete
echo Word will open with your results
:: 
@echo off
pathping 10.1.3.2 > newberry.doc
start newberry.doc
exit