The new offering -- dubbed a unified application performance management tool -- will actively detect issues with application performance before any problems are visible to end users, according to Dimitri Vlachos, vice president of marketing for Riverbed's performance management business.
AppInternals Xpert 8.5 will let network administrators trace application transactions, monitor application components and manage underlying infrastructure and network performance. Ultimately, IT will gain visibility from the data center all the way out to the all-important user, said Russell Elsner, senior director of product management for Riverbed's performance management business.
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AppInternals starts with measuring user experience from the application within their browser. Because upwards of 100 different servers may be working to deliver an application to the end user, transaction tracing goes hand-in-hand with performance monitoring. "IT should know where the application came from and how long it took along the way," Elsner said.
Of course, transaction and component monitoring generates a whole slew of new, unstructured data for the enterprise to sort through.
The NoSQL-based Transaction Trace Warehouse tool maintains a record of all application transactions and applies big data analytics techniques to them so IT won't have to use sampling or averaging to capture a small bit of information, Elsner said.
"This allows users to literally store every piece of data from production in an efficient and searchable way so IT can go back in time, and, for example, be able to say they know what happened at 12:32pm when an application broke," he said.
Big data gives real answers, but being able to present the performance data to different teams within IT is just as important as having the answers. AppInternals Xpert displays not only the activities of the application on the back end in the data center, but also user satisfaction side-by-side to marry the two vantage points together.
"The idea of starting to blend performance monitoring with active content delivery and control is really starting to get to a closed-loop system -- which will be really powerful to IT moving forward," Elsner said.