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Special Edition, July 2017, Vol. 1, No. 3

Custom network sensors help engineer prevent downtime

James Ott wears quite a few hats in his position at Federal Radio, a wireless service provider based in Aberdeen, Md., that offers trunked radio services to government agencies and contractors. As a network engineer, IT administrator and communications system technician, Ott designs, builds and manages the wide area, campus and in-building networks that allow Federal Radio's users to communicate securely. Because subscribers count on Federal Radio for both daily and emergency communications, network reliability is critical. One tool that Ott says has dramatically improved visibility and increased uptime is the Paessler PRTG Network Monitor. He explains how PRTG allows him to create dozens of custom network sensors so that he can anticipate device failures before they hurt connectivity. He also shares his advice for young networking professionals just beginning their careers. How has the PRTG Network Monitor reduced network downtime for Federal Radio and its users? James Ott: We're more proactive than reactive now because we can ...

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