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In UC, mobile is no longer just a 'nice to have'
It used to be difficult to imagine why or how employees would need mobile devices for anything other than making phone calls, sending text messages or responding to the occasional email. But in the past few years, much has changed -- in terms of technology as well as how mobile users behave and work.
And while it's true that the small screen on a smartphone won't ever replace a telepresence suite, it's not uncommon now to see executives join video conferences from their iPads or for mobile teams to review shared files on an app like Dropbox for iOS or Android. But in the world of unified communications (UC), mobile features in many enterprise-grade platforms haven't kept pace with these new realities, even as mobile devices themselves become far more sophisticated.
In this issue of Network Evolution, IT pros speak out about the growing need for more advanced UC mobile features that enable users to be productive no matter where they are or what device they have on hand.
Also in this issue, find out if bare-metal switching -- which has made gains with cloud providers and large Web companies -- ever has a chance at cracking the enterprise market. We also do a deep dive into software-defined WAN (SD-WAN) and hear from IT pros discussing whether this new approach deserves all the hype it has received in the past several months.
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Features in this issue
In UC, mobile features have always been one step behind -- and when BlackBerrys dominated, that was OK. But times, and requirements, have changed.
Enterprise networking pros tend to favor uptime over innovation. Many see bare-metal switches with third-party network operating systems as risky. Can they be swayed?
More than just a buzzword, software-defined WAN (SD-WAN) is already delivering benefits to early adopters. Skeptics warn, however, it's no magical elixir.
In this Q&A, one IT pro shares the challenges of supporting wireless infrastructure in student housing, where residents have more devices than ever.
Columns in this issue
Have mobile unified communications and collaboration apps finally outgrown their awkward adolescence?