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Networking pros need an APM tool designed for them -- not developers
This article is part of the Network Evolution issue of April 2014 Vol.5 / No.3
It's your day off, and you've got everything you need for an epic time. Sweatpants? Check. Food from your favorite take-out spot? Check. Netflix-streamed video queued up and ready to go? Buffering… Wait, what? Buffering? Ugh. Great, now the video isn't synced to the audio. And, oh look, it just went from high-def to pixelation city. Maybe your Internet connection just lost steam. Maybe Netflix's servers are overloaded. You tell yourself you're probably not the only person trying to catch up on Mad Men before the new season premieres. It's all pretty frustrating, right? Hold on to that feeling and magnify it -- because that's how your users feel whenever one of their critical business applications gets unbearably slow or fails entirely. They can't do their jobs. Work backs up. And they often have no alternative except to flood the helpdesk with complaint-laden tickets punctuated by lots of exclamation points. The network has always been the first to be blamed for application performance issues, but application performance ...
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Features in this issue
As more networking pros get pulled into application performance management, they need tools that speak their language. Meet network-based APM.
As adoption of the new 802.11ac Wi-Fi standard picks up, wired networks must be ready to support faster speeds and greater capacities it brings.
Reduced travel has long been the top reason to deploy video, but enterprises find the soft benefits of video conferencing reap greater rewards.
Columns in this issue
Application performance management has been designed for developers. But as apps get more complex, networking pros need an APM tool they understand.
It's not enough for Microsoft to just make Skype work with Lync, says one IT pro. The platforms must marry B2B with B2C in a seamless way.