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April 2014 Vol.5 / No.3

Complex apps need network-based application performance management tools

In matters of IT, hard facts and statistics trump opinions and emotions. But the facts have to be visible and accessible to the entire IT team for them to bear any significance. Application performance management (APM) has had a reputation of being a technology that provides crucial data yet is also one that's hard to manage, often requiring the expertise of a dedicated application management professional who understood application architectures. But new approaches to APM are helping to break down the silos and provide a level of visibility that can help put everyone in the IT organization -- including networking professionals -- on the same page. "The new approaches to APM are helping to pull people together in a way that has not been done before, and a lot of that has to do with simplifying the effort to do the investigation and diagnosis so that all of [IT] can understand it, have a technical conversation around it and stop the finger-pointing," says Marc Gillitzer, director of application platforms at Life Time Fitness Inc.,...

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