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Microsoft-Cisco video interoperability delayed until later in 2020

Microsoft and Cisco said a long-awaited integration between their video conferencing room systems, originally slated to launch in...
Businesses replacing phone calls with video meeting platforms

Organizations are dropping their audio conferencing services in favor of video meeting platforms as they consolidate overlapping ...
Slack expands shared channels, but limits remain

Slack now lets as many as 20 organizations communicate in a shared channel. But users will have to wait for other enhancements to...

The iOS 14 update offers little to enterprise users

Enterprises won't see much benefit from the features in the iOS 14 update Apple announced this week, but some changes may improve...
Microsoft Authenticator for Android update adds options

This month's Microsoft Authenticator for Android update allows users to check their recent account activity and change passwords ...
Global smartphone sales took sizable hit in Q1

The first quarter of 2020 brought a 20% decline in global smartphone sales. Analysts cited weak demand and pandemic-related ...

An introduction to DCIM software metrics and terms

Infrastructure management is no easy task. The right software can help admins track how efficient their server racks and ...
6 steps to prep your organization for ISO 9001 certification

ISO 9001 is a quality management standard. Before your team decides to become certified with an official audit, you should have ...
Honeywell touts quantum computer speed, but how fast is fast?

Honeywell has delivered what it believes is the industry's fastest quantum computer. But analysts say it will take more than ...

ConnectWise ups ante in cybersecurity services market

ConnectWise is pushing deeper into the security market by launching an MSP-specific cybersecurity framework. Get insight into the...
Pandemic influences IT staffing trends

The pandemic and economic uncertainty is influencing IT staffing priorities within the tech industry, according to new research; ...
MSPs expand into managed physical security services

Companies such as Deep Sentinel and Viakoo are tapping partners to deliver physical security services. Learn how MSPs are ...