We are installing a test over IP but the communication has many interruptions when we are talking, we have a Hipath 1500 connecting a PBX Hicom 3000, and the routers are Cisco.
The two primary things you should check are:
What is the performance of the path you're using? If you have all of the equipment connected over cabling in a lab (i.e. the two sites are in the same room) then this is probably not the issue. If you are using a wide area connection between the two sites (public Internet, Frame Relay connection, it's possible that you may be experiencing excessive jitter - this can cause interruptions. There are performance probes available that allow you to measure the jitter ? it needs to be <30 msec to be acceptable but should be <10msec to give good performance.
Is the configuration of the equipment correct? It's possible that one (or several pieces of the equipment are not configured right.)
Dig Deeper on Network Administration
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.