Problem solve Get help with specific problems with your technologies, process and projects.

Performance metrics for network admin

I'm the Network Admin for a small company (about 30 people) and management wants me to develop some metrics by which they can measure my performance. What do you suggest? Where can I look for more info on this nebulous topic?
I would suggest starting simple. Create a database and keep track of how many technical questions you do a day/week/month. Also, you will want to keep track of all technical changes you make within a day and show them detailed reports on the number of changes you make. I think the best metric to judge an Admin by is System Uptime. You can download a freeware program called uptime and install it on your systems. Since system uptime is critical to most business success I would suggest using uptime as the most important metric. Create detail graphs and beef yourself up.

This was last published in September 2002

Dig Deeper on Networking careers and certifications

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.