On circuits with a BER of 10–5, this simply tells the network the acceptable level of errors. These errors may cause retransmissions, etc. It is hard to determine the best balance in a live environment as other factors may come into play during the testing of sends and receives.
Also, some circuits are asymmetrical, meaning that the circuit itself is optimized for either inbound or outbound traffic. I would suggest working with your circuit carrier to be sure that both sides are equal, and you will want to test with exactly the same configuration on both sides of the link. This would include routers, machines, operating system revisions, virus scan software and firewall software. Some machines (for instance on your PUT side) may be scanning each portion of the file as it arrives, while the get machine may only scan the complete file.
As you can see, there are several factors that will affect performance on both ends. The best bet is to set up a testbed where you can control other traffic and better monitor each end. RMON and other performance software will also help. If you send the same file both ways, is there a large discrepancy in the number of packets or octets in the transmission? This would also be a good thing to look at.
As for the Cisco software, it may need some configuration. Vary few packages will work for all companies straight out of the box. I would suggest talking to Cisco TAC to determine if there are some parameters that you can tune to optimize the effectiveness of the product.
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