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Error messages: Device package not installed or you are trying to open a component inside the device

In my Cisco router I entered the SNMP read/write community string and the SNMP host has been defined. When I try to view the device using Cisco view 2000 it was giving error "Device Package not installed or You are trying to open a component inside the device." But from Cisco view I can view that the device package has been installed as I can open a similar router, which has been previously configured.
What's the OS you have the application installed? Both error messages indicate a version mismatch. I suggest you reload the server once and if that doesn't solve your problem - download the package again from CCO and try it again.

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