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The network manager job description and responsibilities can be varied -- depending in part on whether the organization relies on a managed service provider -- but generally, the network manager role includes the following duties:
- Managing and maintaining the network, as well as network performance monitoring
- Identifying, installing and maintaining upgrades to the network
- Troubleshooting and repair
- Overseeing user access to the network
- Developing a backup/disaster recovery plan for a network emergency
- Planning network infrastructure for new applications and services
- Training network staff to provide support to end users
- Purchasing and maintaining networking equipment and infrastructure
- Integrating mobile devices into the organization's networks, either (or both of) organizational and personal devices (BYOD)
In a large enterprise, network manager job responsibilities may extend to overseeing multiple networks in one or more locations. In addition, the manager may help with developing new network systems as a company or organization grows. Such a network may include a local area network, a wide area network, a storage area network, a virtual LAN, as well as local intranet or extranet servers and resources.
The role of the network manager is to regularly meet with members of the IT team, and advocate for the IT needs of one or more business units, whether it's from an operational, profit or service standpoint. The network manager doesn't often interface directly with end users but may help train support staff to do so.
The typical education and experience of someone with the network manager job description and responsibilities would be a bachelor's degree in computer science, with several years of network system administrator experience. Depending on the organization, administrator/network manager certifications may be helpful or recommended. Some common network manager/administrator certifications include those from Cisco, Juniper Networks, VMware and other major vendors.
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