Networking White Papers:

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	TITLE		AUTHOR		DATE
	Taking Remote Support to the Next Level				11/01/2006
	Best Practices for Delivering Remote Support from IT Help Desks				11/01/2006
	Virtual Support Networks: Ten Tips for Delivering Managed Services to On-site Systems				11/01/2006
	Trends and Directions in Web-Based Support				11/01/2006
	Desktop Management: Getting It Right		Bqvcldre		11/01/2006
	ROI Measurements for Remote Support				11/01/2006
	Explanation of Cooling and Air Conditioning Terminology for IT Professionals		APC		10/01/2006
	Management Strategy for Network Critical Physical Infrastructure		APC		10/01/2006
	Strategies for Deploying Blade Servers in Existing Data Centers		APC		10/01/2006
	Network Management Solution Guide: Unleash the Power of Performance Management		Network General Corporation		09/01/2006
	TITLE		AUTHOR		DATE

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