Spectrum for Multiple Service Operators

Date Published: 03 JUN 2002

About the White Paper: This document provides information about Aprisma Management Technologies? Broadband Cable Management Solution. This paper is intended to be used as a guide for anyone tasked with making technology decisions for overall systems and network management within the broadband cable market. The primary goal of this document is to provide insight into some of the tools and methodologies available from Aprisma, which aid in the transition away from reactive crisis management to more proactive operations management. Aprisma firmly believes that service assurance management is the key to improving customer loyalty and subscriber retention. This paper explores these fundamental concepts and offers suggestions to simplify operational service and support processes and improve the overall service experience your customers expect.

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Download: http://www.aprisma.com/literat... (pdf)

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