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  • Sprint: Success hinges on converged network

    A top Sprint executive says the company is combining its various networks in order to offer users a consistent experience, regardless of where they are or how they connect.  Article | 26 May 2004

  • Gartner: Cisco falling short with CallManager

    Gartner says the software that powers Cisco's IP telephony offering is weak against products from Avaya and Nortel, and that the networking giant may be too confident in its voice business.  Article | 04 May 2004

  • Avaya CEO: 'We have to win' VoIP

    BOSTON -- According to Avaya Inc. CEO Donald Peterson, the Basking Ridge, N.J.-based vendor's future depends on VoIP. He also believes the fate of many enterprises could be determined by whether companies succeed or fail at merging their voice and da...  Interview | 28 Apr 2004

  • Trillian won't fix enterprise IM interoperability

    Though the Trillian instant messaging client offers a limited form of IM integration, experts say it's not the answer to the enterprise IM interoperability problem. However, those experts are optimistic that interoperable IM products are coming soon....  Article | 30 Mar 2004

  • Instant message spam to triple this year

    New research pinpoints the culprits responsible for the sharp increase in junk messages being delivered via IM.  Article | 29 Mar 2004

  • IM at work: Good or evil?

    For better or worse, instant messaging is growing in popularity.  Column | 09 Mar 2004

  • Enterprise IM leaves non-financial firms wanting

    Even though enterprise IM choices lack interoperability with public services, IM Planet speakers offered a few reasons why the systems are worth considering.  Article | 08 Mar 2004

  • Instant messaging creates security headaches for enterprises

    Instant messaging entered the enterprise and network environment by the back door, creating special challenges for security managers. Read this piece to see how to corral the technology.  Article | 08 Mar 2004

  • Blended approach urged for emerging IM threats

    Companies that fail to secure their instant messaging technologies are setting themselves up for disaster, according to experts at the IM Planet conference this week in Boston.  Article | 04 Mar 2004

  • Carrie Higbie's 2004 industry predictions

    What does our emerging expert think 2004 will bring? Find out here...  Article | 24 Dec 2003

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