Taking home the bronze medal in the hybrid PBX category is Avaya's Tenovis Integral 55. Ideal for branch locations or SMBs, Integral 55 is equipped for analog, digital, IP and DECT and promises top-notch flexibility and functionality.

An impressive 73% of survey respondents rated Avaya's Integral 55 in the good to excellent range for ease of maintenance and manageability, ease of upgrade to IP, and vendor survivability. A still more impressive 92% of readers scored Avaya's service and support well above average, and 72% felt confident they were getting a significant ROI.