Earning the bronze medal for network and IT management platforms is IBM Tivoli and its NetView component. Readers ranked it high on monitoring and reporting capabilities, praising it as "a good product" and an "excellent product to use," and pointing out that it "works well in the suite of products from Tivoli."

According to the company, IBM Tivoli NetView discovers TCP/IP networks, displays network topologies, correlates and manages events and SNMP traps, monitors network health, and gathers performance data. Most readers were happy with Tivoli, but some found it expensive and troublesome to implement; one called Tivoli a "very powerful but complicated [not easy to configure] product." Another complained that there was "not enough competition in this sector."