Article

New report examines IT customer satisfaction

Staff report

Sage Research Inc. has released a series of reports examining customer satisfaction with a broad range of IT products. Among its findings, the Natick, Mass., research firm reported that Gigabit and 10/100 LAN switches had the overall highest satisfaction among users. Internet protocol private branch exchanges (IP PBXs) were rated as high as traditional PBXs. And while firewalls had high scores for reliability, they received low scores for ease of installation.

    Requires Free Membership to View

Sage Research


There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: