Shooting Trouble - Chapter 1 of CCNP Practical Studies: Troubleshooting (CCNP Self-Study)

This chapter from CCNP Practical Studies: Troubleshooting by Donna Harrington presents an introduction to troubleshooting; a review of standards, protocols and industry models; and practical troubleshooting, including baselining and documentation techniques.

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CCNP Practical Studies: Troubleshooting by Donna Harrington provides hands-on practice for the CCNP Troubleshooting exam with TCP/IP, LAN and WAN trouble tickets based on Cisco Internetwork Troubleshooting (CIT) topics.

In this chapter: This chapter presents an introduction to troubleshooting; a review of standards, protocols and industry models; and practical troubleshooting, including baselining and documentation techniques.

Read the rest of the excerpt in this PDF.

Excerpted from CCNP Practical Studies: Troubleshooting by Donna L. Harrington (ISBN: 1587200570).

Copyright © 2003, Cisco Press. All rights reserved.

This was first published in April 2006

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