In this chapter: This chapter presents an introduction to troubleshooting; a review of standards, protocols and industry models; and practical troubleshooting, including baselining and documentation techniques.
Excerpted from CCNP Practical Studies: Troubleshooting by Donna L. Harrington (ISBN: 1587200570).
Copyright © 2003, Cisco Press. All rights reserved.
This was first published in April 2006