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Online! The Book - Chapter 28: Voice over Internet Protocol

Chapter 28: Voice over Internet Protocol

This book excerpt is from Chapter 28 of Online! The Book by Dvorak, Pirillo, Taylor ISBN 0131423630, copyright 2004. All rights reserved. This chapter, titled "Voice Over Internet Protocol" is posted with permission from Prentice Hall PTR. For more information or to order the book, click here.

If you're investigating the possibility of voice over IP in your organization, then you need to read this! We're pleased to offer you this chapter from Online! The Book written by John C. Dvorak, Wendy Taylor, and Chris Pirillo. It details the history of VoIP, describes how it works, the requirements, goals and benefits of VoIP in the enterprise. Further, this insightful chapter describes the challenges, standards and the future of VoIP. It's a must read!

Click here for your free access to Chapter 28.

This was first published in October 2003

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