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Access "How to troubleshoot iPad and iPhone Wi-Fi connection problems"

Lisa Phifer Published: 10 Oct 2012

Whether or not they like it, enterprise IT shops are increasingly forced to manage iPhone and iPad users and their plethora of iPhone Wi-Fi connectivity problems. In our wireless LAN troubleshooting tip, we explained how to debug physical, router, and Windows connection problems. But if you're having iPhone or iPad WLAN problems, you can follow these step-by-step iPhone OS Wi-Fi connection debugging tips. 1. Start by rechecking your physical connections. Always start here, following the instructions in our wireless network troubleshooting tip, step 1. 2. Next, verify that your iPad or iPhone Wi-Fi adapter is installed and working properly. Because iPhones, iPads and iPod touches have internal 802.11 chipsets, you do not need to verify installation, but you should still check that Wi-Fi is enabled. Tap Settings / Wi-Fi. If Wi-Fi is OFF, tap the slider to set Wi-Fi ON. When Wi-Fi is ON, a Wi-Fi signal strength indicator will appear at the top left corner of your device's home screen. Figure 1: Verify that client's Wi-Fi radio is ON 3. Verify that your wireless... Access >>>

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    • How to troubleshoot iPad and iPhone Wi-Fi connection problems by Lisa Phifer, Contributor

      As iPhone OS Wi-Fi clients proliferate in the enterprise, IT must troubleshoot iPhone Wi-Fi connection problems and a host of other iPad WLAN problems. Here's how to solve basic iPad and iPhone Wi-Fi connection problems.

    • Preparing your wired network for wireless network integration by Lisa Phifer, Contributor

      Wireless LAN integration means upgrading wired networks with new equipment and traffic prioritization to avoid bottlenecks between the networks and provide QoS for wireless multimedia applications, including WLAN voice and video.

    • Integrated wired and wireless LAN security? Not so fast by Rivka Gewirtz Little, Senior Site Editor

      Combining wired and wireless LAN security solutions may be a plus for smaller companies, but larger enterprises fear security integration could result in vulnerabilities.

    • Tablet security: Best practices for the tablet computer onslaught by Lisa Phifer, Contributor

      Tablets are taking the enterprise by storm, and tablet security is a major concern. Find out which mobile device security best practices you're already using can apply to tablets, and which you will need to revisit to keep tablets secure.

    • Efficient enterprise Wi-Fi coverage requires hybrid approach by Lisa Phifer, Wireless Expert

      Enterprise Wi-Fi coverage is a key aspect of communications infrastructure planning as dual-mode smartphones and mobile handsets replace desk phones. Successful Wi-Fi strategies must incorporate hybrid technologies like DAS, femtocell and FMC.

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