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How to troubleshoot iPad and iPhone Wi-Fi connection problems
This article is part of the April 2011 Vol. 2, No. 2 issue of Network Evolution
Whether or not they like it, enterprise IT shops are increasingly forced to manage iPhone and iPad users and their plethora of iPhone Wi-Fi connectivity problems. In our wireless LAN troubleshooting tip, we explained how to debug physical, router, and Windows connection problems. But if you're having iPhone or iPad WLAN problems, you can follow these step-by-step iPhone OS Wi-Fi connection debugging tips. 1. Start by rechecking your physical connections. Always start here, following the instructions in our wireless network troubleshooting tip, step 1. 2. Next, verify that your iPad or iPhone Wi-Fi adapter is installed and working properly. Because iPhones, iPads and iPod touches have internal 802.11 chipsets, you do not need to verify installation, but you should still check that Wi-Fi is enabled. Tap Settings / Wi-Fi. If Wi-Fi is OFF, tap the slider to set Wi-Fi ON. When Wi-Fi is ON, a Wi-Fi signal strength indicator will appear at the top left corner of your device's home screen. Figure 1: Verify that client's Wi-Fi radio is ...
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Features in this issue
As iPhone OS Wi-Fi clients proliferate in the enterprise, IT must troubleshoot iPhone Wi-Fi connection problems and a host of other iPad WLAN problems. Here's how to solve basic iPad and iPhone Wi-Fi connection problems.
Tablets are taking the enterprise by storm, and tablet security is a major concern. Find out which mobile device security best practices you're already using can apply to tablets, and which you will need to revisit to keep tablets secure.
Wireless LAN integration means upgrading wired networks with new equipment and traffic prioritization to avoid bottlenecks between the networks and provide QoS for wireless multimedia applications, including WLAN voice and video.
Enterprise Wi-Fi coverage is a key aspect of communications infrastructure planning as dual-mode smartphones and mobile handsets replace desk phones. Successful Wi-Fi strategies must incorporate hybrid technologies like DAS, femtocell and FMC.
Combining wired and wireless LAN security solutions may be a plus for smaller companies, but larger enterprises fear security integration could result in vulnerabilities.
News in this issue
With an integrated network management vision, two organizations improved security and reliability, and have made steps towards a fully integrated network. But will we get there?
To deploy unified network management, enterprises must look at the current network infrastructure, how users connect to the network and possibly embracing platforms like the cloud.