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Keep the lights on: Preventing network outages more critical than ever
This article is part of the Network Evolution issue of Special Edition, July 2017, Vol. 1, No. 3
Network outages can cost organizations millions of dollars and dramatically damage their reputations. Just ask Southwest Airlines and Delta Airlines, carriers that suffered major network outages last summer. Southwest's outage cost an estimated $54 million and the Delta power outage reportedly cost $150 million. Industry experts say the airlines have been struggling to deliver more advanced technology services to their customers, putting them at risk for network issues. Travelers of all stripes are ordering flights online and want to receive tickets on their cellphones, putting a strain on booking and ticketing systems and corporate networks. While what happened to the airlines has been fairly well-documented, the outage part is not a unique story. Most other industries are experiencing strains on their networks as well, and outages can and do happen in many other sectors -- hitting major banks, telecommunication providers, cloud providers and universities. A one-day outage at Salesforce once cost the company $20 million. Best ...
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Features in this issue
Traditional enterprise network management is shifting in the face of new virtualization and software trends. Managers need to be aware of how technologies change their monitoring techniques.
Growing end-user demands can put today's enterprise at increased risk of a major network outage -- and with so much business happening online, the stakes have never been higher.
Too much information? No such thing. Engineer James Ott says network monitoring tool PRTG allows him to anticipate device failures before they occur.
Columns in this issue
Clarity is crucial to all enterprises. As networks undergo technology shifts, managers are finding new network visibility tools to gain a clear look across the organization.