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Enlightened shadow IT policy collaborates with users
This article is part of the Network Evolution issue of May 2017, Vol. 8, No. 4
Most IT departments have spent time rooting out the shadow, or non-IT-sanctioned, applications and systems in use within their organizations. Today, users find that cloud-based services not necessarily approved by IT enable them to quickly subscribe to applications and platforms that improve their collaboration and productivity. That advantage is prompting IT organizations to rethink how to work with users rather than have a shadow IT policy that is in full-out combat against apps that haven't been fully blessed by the enterprise and could introduce security risks. Shadow IT, also called stealth IT, didn't begin with the advent of cloud services. Long before cloud services existed, users were creative about applications that hadn't been deployed by IT. On-premises stealth IT options included VoIP software, online messaging software, portable data storage devices and content apps, to name only a few. "We used to have to worry about people buying a server and installing it in the closet, now shadow IT is mostly around cloud ...
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Features in this issue
Software-based networking and network automation may finally be taking center stage. The test of success will be whether network managers are freed up from manual tasks to keep things running.
A cloud-era shadow IT policy still needs to manage risk, but the era of "no way" is giving way to allow users quick access to the productivity apps they need.
TechTarget's ninth annual IT Priorities Survey reveals a growing number of network pros are focused on virtualization in their networking plans, while not forgetting legacy issues.
Columns in this issue
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