Home > Ask the Networking Experts > Wireless networking Questions & Answers > I'm constantly losing my wireless network connection - what can I do?
Ask The Networking Expert: Questions & Answers
EMAIL THIS

I'm constantly losing my wireless network connection - what can I do?

Lisa Phifer EXPERT RESPONSE FROM: Lisa Phifer

Pose a Question
Other Networking Categories
Meet all Networking Experts
Become an Expert for this site


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


>
QUESTION POSED ON: 22 September 2003
My problem is a constant loss of wireless network connection on my laptop while sharing Internet connection. Connection is "excellent" then dropped. Worse if downloading files as opposed to casualy net surfing, but can happen any time.

My desktop is Win98SE with cable modem connected to a D-Link DI-604 router, with a D-Link DWL-900 AP+ access point connected to the router. The laptop is WinXP Pro with Intel PRO wireless PC adapter. Workgroups are the same, subnets are the same. Client for MS Network is enabled on both machines.

Also, I can access the desktop's files from the laptop, but cannot access the printer that is attached to the desktop. When setting up for network printer, I get a message stating that the printer is either not connected or in not available.

Can you help me with either of these problems? My frustration level is starting to wear on me.


>

Wireless association failures can be caused by radio interference or changes in distance or reception between your wireless card and AP. If this is happening, you will see a change in link status for the wireless card (status = wireless connection unavailable). You can try getting closer to the AP, avoiding any source of interference (like placing your hand or a solid object over the card), or reconfiguring the card and AP to use a different channel. You might also try disabling the Windows XP Zero Config service and configuring your Wi-Fi card properties manually instead of letting Windows manage your wireless settings. You can learn more about Microsoft Zero Config problems and Windows XP by searching Microsoft's knowledge base.

Another possibility is that your TCP connections are dropping, even though your wireless associations are fine. If this is happening, your link status will remain the same (for example, excellent) but your application session will fail (for example, a file transfer or web page download times out). This can occur when the maximum transmission unit (MTU) size is smaller on your Internet uplink (from cable modem) than on your WLAN (from Wi-Fi card), and MTU discovery isn't working right because of a problem in your operating system or router. Based on your description, I'm guessing this is not your problem, but your description of problem occurring only under load makes we wonder. If this symptom does sound familiar, search Microsoft's knowledge base for "MTU discovery" and follow suggestions given in articles posted there.

Regarding printer sharing, since you are sharing files with no problem, but not your printer, I'd guess a configuration error on the shared printer. First, open the Win98SE network control panel, hit the File and Print Sharing button, and make sure that both boxes are checked to share both files and printers. If so, check the Win98SE printer properties panel to make sure the printer is really shared. If you still haven't found the problem, it can sometimes help to remove and re-add the printer, making sure that drivers are installed and options are set to permit sharing from PCs running other operating systems. You might also try connecting the printer (temporarily) to your laptop and adding a local printer to get the right printer drivers installed on your laptop. Once that's working, reconnect the printer to your desktop and try printing to the network shared printer once again. Good luck!


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   



RELATED CONTENT
Wireless networking
Why is my network adapter not working after a Vista Business upgrade?
How many wireless base stations can connect to 802.11g access points?
APs drop connection in WLAN configured as a wireless mesh network
How does Wi-Fi ad-hoc mode react when 802.11n and legacy peers are present?
Can wireless adapters operate as client access points to make SoftAPs?
Will using a VPN protect me against fake wireless hotspots?
WLAN QoS and SLA monitoring with 7/24 Wireless Quality Assurance costs
How can I hide my WLAN's SSID in an Aruba AP-61?
How radio frequency (RF) of microwaves alter wireless signal strength
Stolen laptop recovery using remote access and wireless network SSIDs

Wireless LAN Implementation
University tackles large-scale 802.11n wireless network management
Why is my network adapter not working after a Vista Business upgrade?
How many wireless base stations can connect to 802.11g access points?
802.11n wireless APs bring IP video to sprawling Illinois high school
No data cable? Wireless mesh networking the answer for Wi-Fi backhaul
Integrated wireless and wired LAN: Brocade-Motorola deal ups the ante
802.11n WLAN architecture strategies: The 2.4 vs. 5 GHz band debate
802.11n upgrade: College ditches legacy network for new vendor
802.11n ratification will drive down wireless LAN prices
How does Wi-Fi ad-hoc mode react when 802.11n and legacy peers are present?

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
802.11a  (SearchNetworking.com)
Asynchronous Pulsed Radiated Incident Light  (SearchNetworking.com)
beamforming  (SearchNetworking.com)
cognitive radio  (SearchNetworking.com)
direct sequence spread spectrum  (SearchNetworking.com)
frequency-hopping spread spectrum  (SearchNetworking.com)
patch antenna  (SearchNetworking.com)
phase-locked loop  (SearchNetworking.com)
radio frequency  (SearchNetworking.com)
wireless mesh network  (SearchNetworking.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Expert networking advice and tips for IT professionals
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2000 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts