EXPERT RESPONSE
Earl,
I wish I could say that Cisco lets these things slip under the rug, but I'm afraid their tracking system is usually dead-on even though you did not get an email. In fact, you can go to Cisco's Web site and see for yourself by signing up with the Cisco certification tracker tool. There you can update your email information as well once you sign up (perhaps they had an old email address on file which is why you never received one). While you are there, also search on Cisco's Web site for their CCNA Prep Center. It is loaded with materials including videos, games, router and switch simulations (for hands-on practice), practice tests and more. It really is a great site to get any of the rust off and get back in the saddle again for taking the certification.
I would also like to warn you about using outdated materials such as the Sybex book because the test objectives have changed quite radically in three years and that book might teach you antiquated information. I recommend the CCNA Exam Prep and CCNA Exam Cram personally (I admit I am biased since I co-authored the Exam Prep), as well as the new Cisco Press series for CCNA and the new Sybex as well.
Good luck!
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