Home > Ask the Networking Experts > Infrastructure and project management Questions & Answers > Can you suggest some third party monitoring solution for Cisco Call Manager?
Ask The Networking Expert: Questions & Answers
EMAIL THIS

Can you suggest some third party monitoring solution for Cisco Call Manager?

>
QUESTION:
Can you suggest some third party monitoring solution for Cisco Call Manager that will give statistics and alerts, and maybe some management capabilities?


RELATED CONTENT
Infrastructure and project management
What network troubleshooting tools can I use to determine the cause of slow web page access?
How does Active Directory for Cisco ACS work?
Where is Carrie Higbie's most recent advice?
What is the maximum length of attenuation for twisted pair cables?
What is the document flow of enterprise-level network consulting?
What cable do I install for a Nortel wireless access point?
Can my router configure devices into a LAN environment?
BICSI separation requirements between cross-connect points
What is the length of a ScUTP and TERA cable run?
How does asynchronous transfer mode differ from existing network technologies?

Network Monitoring
Beta testers praise Fluke's handheld WLAN troubleshooting device
Improving network troubleshooting methodology, IP address management
Multivendor wireless network management software: APs under one roof
Open source network monitoring: SLAs push network pros to new tools
What network troubleshooting tools can I use to determine the cause of slow web page access?
Matrix switches can eliminate network tap and SPAN port shortages
University tackles large-scale 802.11n wireless network management
Meru reinvents wireless LAN troubleshooting and management
Green enterprise: Three networking investments that make a difference
Network device management overload: Engineers managing too many boxes
Network Monitoring Research

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
10-high-day busy period  (SearchNetworking.com)
ACK  (SearchNetworking.com)
baseboard management controller  (SearchNetworking.com)
call failure rate  (SearchNetworking.com)
jam  (SearchNetworking.com)
Jini  (SearchNetworking.com)
M2M  (SearchNetworking.com)
maximum segment size  (SearchNetworking.com)
maximum transmission unit  (SearchNetworking.com)
netstat  (SearchNetworking.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


Carrie Higbie EXPERT RESPONSE FROM: Carrie Higbie

Pose a Question
Other Networking Categories
Meet all Networking Experts
Become an Expert for this site
ANSWERED April 2006:
It depends on the type of statistics and alerts that you are looking to gain. One of my favorite packages is SNMPc from CastleRock computing. It is very cost effective, will pull any information from the MIBs and can be customized. It also has RMON capabilities so that you can use it to model calls and check response times. It works with version 1 or 3 (I highly recommend 3 due to security). It has all the regular alerts so that you can have it notify you via pager, e-mail, etc.

HP OpenView, Tivoli and packages along those lines will provide the same functionality but are higher.

If you are looking for call statistics and phone number translations for billing, there are several out there that work with Call Manager as well.

I really like the SNMPc product, however, as it will look not only at Call Manager, but also the entire network. You can customize your views, MIBs, etc., as needed to provide you with what you want.

If you don't want to go the SNMP route or if you want to stay with Cisco, check out their CiscoWorks VoiceManager application. It is feature rich as well and can provide you some great solutions.




Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Expert networking advice and tips for IT professionals
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2000 - 2010, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts