IP Addressing
Home > Ask the Networking Experts > Wireless networking with Lisa Phifer Questions & Answers > Why can't our wireless NIC get an IP address?
Ask The Networking Expert: Questions & Answers
EMAIL THIS

Why can't our wireless NIC get an IP address?

Lisa Phifer EXPERT RESPONSE FROM: Lisa Phifer

Pose a Question
Other Networking Categories
Meet all Networking Experts
Become an Expert for this site


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


>
QUESTION POSED ON: 27 March 2006
Have you ever had a problem with wireless NIC not being able to get an IP address from an access point that it can see and detect a signal from?

>
EXPERT RESPONSE
Wireless association followed by DHCP failure is not uncommon. The wireless association establishes the data link. Once associated, the station can transmit and receive data frames. At that point, most stations send a DHCP request: a UDP packet from port 67 to port 68. If a DHCP server is reachable on the LAN, it evaluates the request and responds -- usually by leasing an IP address to the requesting station. So what can go wrong?

First, the station can fail to associate with the AP. Even when signal is strong, the AP can reject the station's associate or authenticate requests. For example, it may be too busy, or there may be a mismatch in supported data rates or security parameters (e.g., the station may not have the right WEP key.) Look for a mismatch in capabilities and security settings between your wireless NIC and AP, and use your AP's log to verify that an association IS being established.

Second, a station that associates may still get disconnected by the AP. For example, the AP may be configured with a MAC Access Control List that does not include the station's address. Or the stations may fail WPA-PSK or WPA (802.1X) authentication. Using WPA-PSK, a station that does not present the right Pre-Shared Key will appear to associate, but never get an IP address. Using WPA (802.1X), a station may appear to associate for perhaps a minute, then get disconnected when the 802.1X exchange fails. Carefully watch the station's connection status and double-check authentication settings. If using Windows XP SP2, enable the Wzctrace.log using the command "netsh ras set tracing."

Third, a station that's really connected to an AP can still be unable to reach a DHCP server. Wireless routers often have built-in DHCP servers, but that service may be turned off. Wireless APs usually require a DHCP server somewhere upstream from the AP's Ethernet connection. Verify that a DHCP server exists on your LAN (or VLAN) and can be reached from your AP. It is also possible (but not very likely) that DHCP is being blocked by a personal firewall on the wireless station, or by IP filters on the AP. If you suspect a DHCP problem, watch IP packets using Ethereal, both on the station itself and somewhere on the wired LAN. On Windows, use "ipconfig /release" and "ipconfig /renew" commands to repeat DHCP while you're watching.

Finally, the DHCP server must be willing to lease an IP address to the station. We usually take this step for granted, but if you exhaust other possibilities, then examine logs on your DHCP server to verify that the station's requests are being received, and that an address is being assigned. For example, an unusually busy DHCP server may temporarily reject requests when its IP address block is exhausted.

The most common culprits are the first and second above. In particular, if your station is running Windows XP SP2 and has a connection that is enabled/active, but reports limited or no connectivity, then you are probably stuck on problem #2.


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us   


RELATED CONTENT
IP Addressing
IPv4 or IPv6 -- Myths and Realities
What is a logical network? How do you improve one?
Why are IPv6's IP addresses in hexadecimal formatting?
Prevent IP address conflicts on your wireless network by managing DHCP scopes
Get IPv6 skills now rather than later
How can I check connectivity and ping between sites?
Can I connect to my wireless network and wired LAN simultaneously?
How to subnet: Subnetting calculations and shortcuts
How do IP addresses work on Layer 2 switches?
What is the procedure for assigning network addresses?

Wireless Network Management
7/11 chain cuts out controller to lower wireless networking costs
Cisco smartens up the wireless network with Motion platform
Book of Wireless author on wireless advantages and issues
Upgrading to 802.11n: Key considerations
Prevent IP address conflicts on your wireless network by managing DHCP scopes
How do we add wireless printer servers to our network?
WLAN troubleshooting with spectrum analyzers
Cisco to acquire Cognio
Wireless network troubleshooting: Connectivity
Wireless network deployment and management
Wireless Network Management Research

Wireless networking with Lisa Phifer
Buying your own WAPs vs. Internet service provider's wireless routers
What is 802.11n Greenfield mode used for?
Is my firewall setting preventing wireless network guest access?
Can you create a persistent wireless connection to a wired LAN?
Wireless troubleshooting: AP not reestablishing association after loss of connectivity
What can we expect in an 802.11n Wireless LAN standard implementation?
Can 802.11 protocols be used with GPRS connectivity?
Next generation wireless local area networks'(WLANs) important features
My wireless laptop connectivity disconnected once I downgraded my OS
How to debug poor WLAN performance

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
32-bit IP addressing  (SearchNetworking.com)
fixed-length subnet mask  (SearchNetworking.com)
GARP (Generic Attribute Registration Protocol)  (SearchNetworking.com)
route aggregation  (SearchNetworking.com)
route summarization  (SearchNetworking.com)
routing table  (SearchNetworking.com)
subnet  (SearchNetworking.com)
subnet mask  (SearchNetworking.com)
variable-length subnet mask  (SearchNetworking.com)
wildcard mask  (SearchNetworking.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice

HomeNewsTopicsITKnowledge ExchangeTipsAsk the ExpertsMultimediaWhite PapersNetworking Product Trials
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2000 - 2008, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts