Home > Ask the Unified Communications Experts > Matt Brunk Questions & Answers > VoIP network assessment tips
Ask The Unified Communications Expert: Questions & Answers
EMAIL THIS

VoIP network assessment tips

Carrie Higbie EXPERT RESPONSE FROM: Carrie Higbie

Pose a Question
Other Unified Communications Categories
Meet all Unified Communications Experts
Become an Expert for this site


VoIP news and advice channel
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 06 July 2007
Our company is getting ready for VOIP implementation and the folks with the phone system came and did their "Network Assessment" which consisted of putting a piece of gear at the head of our network which polled data from some switches with SNMP. They concluded that there was a latency problem from that data. Our IT guy differs in opinion, saying that SNMP traffic has a lower priority than IP traffic, and even less than VOIP. Who's correct? And how SHOULD a network assessment be done?

>
EXPERT RESPONSE
You generally do not determine link latency with SNMP. Round trip times may be reported in some MIBs, but in many cases it is calculated. Priorities and packet overhead can also increase latency times. Latency can be measured as either SNMP latency or Ping latency. In some cases, the SNMP latency number is the time until the next poll and not latency at all. In short, you have to know what that statistic actually means.

In the ping times, you have a better idea of round trip as these packets are not subject to lower priority in some networks. But that would depend on your network settings, etc. Now, that said, if certain links take longer to process the same packet than others, comparatively, you can determine which links are slower. You will be slower if you travel farther (i.e. a longer cable). Bad cables that are "noisy" may contribute to the times as the DSP's may have to do more eliminate or subtract the noise.

The best type of assessment includes both SNMP data as well as testing of the cables that are on ports that show errors. This will let you know if you have improperly installed cables (which WILL cause problems) and the hardware health. You can create a VLAN for your voice devices to get around some of the issues on your devices.

The assessment should also make sure that you have the same OS revision on all core gear and look to be sure that the buffers are not getting full. You will also want to look at your traffic patterns on your switches to be sure that you put your phones on the "least busy" ones. This step may keep you from buying more equipment (just like checking your cables).

In short – your network should be running well, have the bandwidth available and your cable plant should be in good working order.


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


RELATED CONTENT
Matt Brunk
Successful UC assessment team structure and methods
Do hosted and managed UC systems provide more benefits for certain enterprises?
Security concerns for migrating from open source VoIP to UC
Convergence and open source solutions the next big things in UC
Most common VoIP and UC system installation problems
Securing your IT/telecom job in a tough economy
How do I choose between PBXs, hybrid VoIP systems and TDM?
The future of VoIP and unified communications
What is the best way to build a distributed VoIP enterprise system?
When switching your business phones to VoIP, can you keep the same numbers?

Matt Brunk
Successful UC assessment team structure and methods
Do hosted and managed UC systems provide more benefits for certain enterprises?
Security concerns for migrating from open source VoIP to UC
Convergence and open source solutions the next big things in UC
Most common VoIP and UC system installation problems
Securing your IT/telecom job in a tough economy
How do I choose between PBXs, hybrid VoIP systems and TDM?
The future of VoIP and unified communications
What is the best way to build a distributed VoIP enterprise system?
When switching your business phones to VoIP, can you keep the same numbers?

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Voice and Data Communications Tips
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2008 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts