Forrester Research Inc

Editors' Picks

• Microsoft buys Yammer, solidifies SharePoint enterprise social chops

  Microsoft’s purchase of Yammer gives products like SharePoint enterprise social media capabilities that customers have requested and purchased from ISVs, industry watchers say.25 Jun 2012

• Picking the right CMS tool may require IT, marketing unity

  The key to choosing the ideal content management system is getting the IT and marketing departments to work together as a team, experts say.07 May 2012

• Forrester analyst gives advice on selecting midmarket ERP software

  In this podcast excerpt, China Martens explains how to choose an ERP system that meets the unique needs of midmarket manufacturers.02 May 2012

• At-home call center agents promise savings, but reservations linger

  JetBlue is among several companies that tout use of stay-at-home call center agents; still, not every business likes them.17 Apr 2012

• Forrester: Video aids collaboration, social media strategy success

  A Forrester report explains some best practices for integrating live streaming and on-demand videos for internal use in an organization’s overall social media strategy for more effective business.04 Apr 2012

• Upcoming information technology conferences for midmarket CIOs

  Check out these upcoming information technology conferences for the midmarket CIO, complete with dates, locations, topics and costs.14 Mar 2012

• Forrester Wave: Informatica, IBM lead data virtualization tools market

  Informatica and IBM are the top dogs in the data virtualization software market, thanks to a strong combination of “enterprise-class” features, according to Forrester Research Inc.26 Jan 2012

• Bargain for a deal on SAP software licenses, Forrester says

  There are several steps customers can take to make sure they get the best possible deal on an SAP software license, according to Forrester Research Inc.23 Nov 2011

• Forrester: Define corporate policies to manage the mobile workplace

  Organizations should create a formal mobile workplace strategy before losing control of how employees use personal devices for work, according to Forrester Research Inc.03 Nov 2011

• Forrester analyst weighs SAP SRM's strengths, weaknesses

  While SAP SRM is a solid portfolio of procurement tools for manufacturers, it’s not as strong as some competitors in areas like services and the workflow flexibility, according to one analyst.24 Oct 2011

• Forrester sees a shift from 'stovepiped' data integration strategies

  Companies need to rethink their approaches to data integration in the age of cloud computing and mobile applications, according to Forrester Research.18 Oct 2011

• How to avoid VoIP security risks: Forrester’s six-step process

  If left unprotected, VoIP security risks pose a threat to corporate data. Learn how to secure VoIP systems with Forrester’s six-step process.30 Sep 2011

• Forrester: Enterprise search software limited by user strategy

  A Forrester report says organizations looking for an enterprise search tool have plenty of options, but until management considers search fundamental, vendors will continue limiting product focus.19 Sep 2011

• Forrester offers five steps to curb mobile CRM chaos

  Forrester Research has released a best practices plan for companies trying to get control over their mobile CRM deployments.30 Aug 2011

• Forrester: Developing an enterprise risk assessment template

  Despite skeptics, an enterprise risk assessment template is worth investing in. Forrester’s Chris McClean explains why and how to get started.23 Aug 2011

• Customary data warehouse concepts vs. Hadoop: Forrester makes the call

  Forrester analyst James Kobielus discusses traditional data warehouse concepts, Hadoop and the three best ways to start making sense of "big data."11 Aug 2011

• Forrester: Smaller SAP implementation partners sometimes the best option

  While many companies gravitate to large service providers for their SAP implementations, smaller partners can often be less expensive and provide niche expertise, according to Forrester.09 Aug 2011

• Forrester: Customer experience management sets WCM tools apart

  Forrester cites customer experience management (CEM) capabilities as the set of differentiators among a growing and fragmented Web content management product market.08 Aug 2011

• ERP technology trends point to a 'bright' future, Forrester says

  New technologies are making ERP and other enterprise applications more efficient and manageable, according to a new Forrester report outlining how to make the most of the changes.20 Jul 2011

• Forrester predicts a rise in demand for data virtualization technology

  Data virtualization tools aren’t widely used now, but Forrester Research expects that to change as users look for new approaches to data integration.30 Jun 2011