Why do I keep getting messages that warn the "Common Client Proxy Service" is shutting down?

I am having difficulty getting my browser to display a ISP home page (or any web page for that matter). I have pinged the ISP IP address successfully. I have pinged the ISP DNS address successfully. I am running Windows XP. I have Norton Internet Security and Anti Virus installed. I have received several messages that indicate the "Common Client Proxy Service" is shutting down. I have tried turning the firewalls off with no help. What is the problem?

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The "Common Client Proxy Service" is a crucial part of Norton Security software. If this service doesn't startup successfully or keeps crashing, it stops the Internet traffic. Try re-installing the Norton Internet firewall and this should solve the problem.

This was first published in September 2004

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