Troubleshooting a 'request timed out' error on Win98 client to W2K server

I'm trying to connect Win98SE client to W2K server, but REQUEST TIMED OUT appears every time we ping from the client to the server or vice versa.

One point to note is that on the server - the network connection icon in the task bar only shows the front computer with a light blue, and the rear computer is dark.

A Ping to itself and 127.0.0.1 is working fine. DNS/DHCP is not being used. Router is not being used. The connection is by hub.

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Ok, I am going to assume that you have checked the physical connections and that you have a link light on the NIC and hub. Make sure you are plugged into the proper hub port (MDI vs. MDI-X). If so, do you have the proper NIC drivers installed? Have you verified the TCP/IP settings? Run an Ipconfig /all from the command prompt and double check your assigned IP address, subnet mask, and default gateway. If these two devices are on the same network segment they should both have an IP address with the same range, a common mask, and gateway. Next look at the routing table by typing a route print command. Finally, are there other devices on this network and can they communicate? I hope these basic steps help you find the problem.

This was first published in May 2003

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