Trying to get enough advice into a paragraph is gonna be tough -- so I'll pass the buck... I suggest looking through some of the resources available on the w3 sites of the "service" oriented manufacturers... www.cisco.com / www.compaq.com / www.ibm.com. Look for the small business/Internet startup areas -- they are typically crammed with stuff -- white papers etc. that you can read, download, sometimes even get the T-shirt. http://www.cisco.com/warp/public/779/smbiz/ is a really great place to start. Loads of info. Good luck, and send me a coffee mug when you are rich!
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