Because your wireless guest network is not using authentication -- and I assume it is also not using encryption...
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
-- then the most likely culprit is DHCP itself. Put a LAN analyzer like Wireshark between the AP and the DHCP server, and watch to see whether DHCP requests are actually making it onto the LAN. If not, try capturing wireless packets to see whether the affected station is actually generating DHCP requests. If you still see nothing, look at the configuration of the station itself -- for example, is the DHCP Client service not running or is a personal firewall blocking DHCP? Work your way back through the path until you find the culprit.
Dig Deeper on Network Access Control
Related Q&A from Lisa Phifer
Need to send an email, check your flight's status or get ready for a presentation? You can do it all on your smartwatch, thanks to a slew of Apple ...continue reading
New and improved management features have made Android devices more suitable for enterprise use, and API and EMM tools can streamline the device ...continue reading
Whether you need a basic open source mobile device management tool for your company's Apple or Android devices, or something more customized, you ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.