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I have a computer that browses the network fine but can't ping to the router of any of the DNS serve

I am trying to connect a new Pentium 4 2.8 GHz machine with 10/100 Mbps PCI network card (XP professional) with the Internet accessed through LAN having a 10/100 Mbps switch and router of 670 series installed. The machine browses the network fine but not able to ping to the router of any of the DNS servers. I have other machines on network and they are able to browse the Internet. Could you help me please to solve this problem?

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The first thing I would check would be the default gateway setting and the subnet mask on the machine that cannot ping outside the LAN. Verify that these are correct.

This was first published in October 2003

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