What does a network manager job description look like?
A network manager's job description and responsibilities can be varied, but generally, the network manager role includes the following duties:
- Managing and maintaining the network, as well as network performance monitoring
- Installing and identifying upgrades to the network
- Network troubleshooting
- Overseeing user access to the network
- Developing a backup/disaster recovery plan for a network emergency
- Planning the network infrastructure for new applications
- Training network staff to provide support to end users
- Purchasing and maintaining networking equipment and infrastructure
In a large enterprise, the network manager job responsibilities may extend to overseeing multiple networks. In addition, he/she may help with developing new network systems as your company grows. The network may extend to a local area network (LAN), a wide area network (WAN), a storage area network (SAN), a virtual LAN (VLAN), as well as the company's intranet.
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A network manager regularly meets with members of the IT team, and often needs to advocate for the IT needs of the businesses, whether it's from an operational, profit or service standpoint. He/she doesn’t often interface directly with end users, but may help train support staff.
The typical education and experience of someone with network manager responsibilities would be a Bachelor’s degree in computer science, with several years of network system administrator experience. Depending on the organization, administrator/network manager certifications may be helpful or recommended. Some common network manager/administrator certifications include those from Cisco, CWNA, Microsoft, Novell, etc.
As you can see, a network manager job description can vary, depending on the size of the organization, and whether or not the organization relies on a managed service provider.
This was first published in February 2012